ReachOut! Policies and Procedures

Set out below are the ReachOut! Policy and Procedure documents upon which ReachOut! bases its operations. We are committed to providing a service which complies fully with our legal obligations and is consistent with good practice. We know we will not always get it right despite our best efforts so we view these documents as very much open to change and improvement and we review them at regular intervals.

So, please, if you feel our policies could be improved or know of policies or procedures adopted by others which you feel are more appropriate, don't keep it to yourself! Please use the feedback button on the side-bar or contact us to let us have your comments. That way you can contribute to our development and improve the services we provide!

If you do not have Adobe Acrobat Reader software on your system you can download the software free by clicking on the logo on the left. It is a large file (about 28 Mb) so if you do not have a broadband or other high speed connection it may take some time to download. You can use the software to view other .pdf files as well as those below.