How do we engage mentors effectively? Mentors have all signed up voluntarily to support a young person on a ReachOut programme. As a Project Leader, it is your responsibility to support your mentors so that they feel confident and informed in each session. You should also support them to build a positive relationship with their mentee. You should engage your volunteers by: Sending them a weekly e-mail at least 48 hours before their session to make them aware of your session aims and how their actions will contribute to these Be willing to delegate to volunteers during the session, bearing in mind their age and experience Encouraging them to provide feedback to you and providing feedback to them Getting to know them and building a 'ReachOut family' feeling within your project through promotion of ReachOut social events and setting up project socials Making sure they feel valued and know how much we appreciate them - our projects wouldn't be possible without them!