Meet the Team

OUR VOLUNTEER MENTORS

Our volunteer mentors are a the heart of the ReachOut team; without them we wouldn’t exist. They are the reason we’re able to run our projects and support the young people we work with.

ReachOut’s volunteers are from all backgrounds and walks of life – from university students to working professionals and retirees – they’re passionate about making a difference in their local community.

Our Project Leaders

ReachOut Project Leaders are sessional staff who do amazing work facilitating our weekly mentoring projects. 

Every Project Leader is part of our exciting Leadership Development Programme, a one-year scheme designed to support their professional development and provide direct experience leading groups of young people and volunteers.

ReachOut Staff Team

SENIOR MANAGEMENT TEAM

Our experienced Senior Management leads the organisation and works closely with the Board of Trustees to ensure ReachOut is always delivering outstanding front line services, innovating creatively, and building for the future.

Ben Hilton

CEO

Alice Cleary

Head of Programmes and Impact

Jo Amand

Head of Operations and Finance
(on Maternity Leave)

DELIVERY TEAM

Our delivery team manages all of our projects – liaising with schools, supporting mentors and maximising the impact on students.

Melissa Clark

Programmes and Impact Manager

Kiran Khela

Curriculum, Quality and Training Manager

Megan Brown

Volunteer Officer

Clelia Scotoni

Youth Development Lead
London

Jessie-Leigh Polden

Youth Development Lead
London

Ruby Cooper

Youth Development Lead
Manchester

Xanthe Tsapparelli

Youth Development Lead
Manchester

Gem-jeni Findlater

Youth Development Lead
London

VOLUNTEER TEAM

Our volunteer team leads in recruiting an amazing team of mentors across London and Manchester They design and deliver our extensive mentor training programme and ensure volunteers have a fantastic experience at ReachOut.

Partnerships Team

Our partnerships team develops partnerships with companies, trusts and foundations and individuals.

Alexa Brennan

Corporate Partnerships Manager

Susanna Allegretti

Corporate Partnerships Officer

Laura Batey

Grants & Trusts Manager

John BUtcher

Community & Events Fundraising Officer

SUPPORT TEAM

Our support team work closely with all teams to ensure ReachOut runs smoothly.  

Bhavin Jamnadas

Operations Officer - Finance and Tech

Jasmin Kees

Operations Officer - HR and Marketing

Our Board of Trustees

Professor Simon Hepburn
(Chair of Trustees)

Simon is the former Chief Executive Officer at The Security Institute and a Visiting Professor at Aston University in Birmingham. He has also worked as a Director at Academies Enterprise Trust (AET) and City Year UK, an Assistant Director at The Children’s Society, and as a Trustee Board Member at ACEVO.

Mentoring has always been an important part of Simon’s life and career. Having left school with no substantial qualifications, Simon attended a further education college to train as a chef, where he later mentored and trained other young chefs entering the profession.

Simon went on to work with young people on bail throughout London, achieving a 100% success rate in supporting them not to re-offend. This work led him to a career in the charity sector and a passion for mentoring and supporting others.

Nigel Terrington

Nigel is the Director of Strategy at the National Audit Office, with responsibility for organisational strategy development and implementation, corporate reporting, governance, policy and legal advice and support, and performance measurement and risk reporting.

Nigel studied at the University of Sussex and the London School of Economics and has more than 20 years’ experience of project and programme evaluation in both the private and public sectors, including in financial services, as a consultant and within audit organisations with a focus on central and local government.

He has a long-standing commitment to volunteering, having mentored children and adults from disadvantaged backgrounds to support them with educational and employment opportunities, lives with his family in South-East London and is often either supporting his children with dance and football or out on his bike.

Sophie Wakelin

Sophie is a senior leader with more than 20 years of international experience in the energy sector, including senior roles at Shell across multiple countries in operations, safety and sustainability. She has led complex, highly regulated businesses with accountability for performance, governance and organisational change. She brings deep expertise in operational oversight, risk and assurance alongside experience as a leadership coach. The capabilities and outcomes Reach Out seeks to strengthen including — trust, empathy, innovation and problem solving — are the same qualities at the heart of effective safety leadership, which Sophie has championed throughout her career. Having seen teams and business performance transformed by developing these behaviours, she recognises the same potential in Reach Out’s work with young people aged 9–14, particularly those whose opportunities are constrained by circumstance. She is energised by Reach Out’s mission to help children bring their whole selves to school and unlock a new sense of possibility, confidence and ambition.
 
Sophie also serves on the Board of Thames Reach, a London charity committed to ending rough sleeping.
 

Richard Norman

Richard has been Chief Executive of the Leadership Skills Foundation since 2014. During this time, Richard has led the strategic development of the youth education charity to expand its leadership programmes and provide over 80,000 young people each year with essential leadership skills by working in partnership with over 2,500 schools, colleges, and community organisations across the UK.

In addition to his support for Reach Out, Richard is currently a board member of the Sport for Development Coalition and has held various non-executive board and committee roles.

Tom EdmOnds

Tom Edmonds is the Founder of Edmonds Elder, a digital creative agency that works with clients ranging from Deliveroo and Sky to ParalympicsGB. He previously ran the UK first’s ever digital election campaign, helping the Conservatives secure an unexpected majority at the 2015 UK General Election.

Since then, his work and focus has been on helping organisations use creativity to engage stakeholders and drive the results that really matter to them. He has been involved with ReachOut for nearly a decade.

Deepa Mistry

Deepa is a Senior Finance professional, Trustee and NED in the Not For Profit sector, STEM Ambassador, mother of three and a leaseholder affected by dangerous cladding as found on Grenfell.

As CEO of Building Safety Crisis LTD Deepa is heavily involved in the Building Safety Remediation Scheme legislation with Government and winner of the Women in Fire Safety Awards 2022 for Education. She was Finalist for Brunel University’s Alumni of the Year 2023 and Highly Commended Fire Industry Woman of the Year 2023. Her aim is to make the residential environment safer for all; regardless of race, gender and social background.

Mentoring has always held a special place in Deepa’s heart and spends her free time delivering STEM sessions to children in disadvantaged areas of Leicester to encourage them to fulfill their dreams. By introducing children to Real Life Role models she believes children will be inspired to be what they can see. Joining ReachOut as Treasurer provides the opportunity to ensure support is continued into young adulthood and demonstrate why mentoring and coaching are instrumental to developing and bringing out the best of a mentee’s character.

James Browne

Currently Director, Specialist Businesses at BT, James has held a variety of senior commercial and marketing roles globally across FTSE 100 companies covering consumer goods, durables and finance sectors, including at Hiscox, and Phillips, where he held various general manager and senior marketing roles over ten years.

An advocate of building businesses by committing to the success and well-being of people, he holds a 1st class degree from University of Bristol and the bilingual MBA from IESE Business School. James specialises in business growth, commercial development and marketing on our board.

Dipti Shah

As a Partner and Head of Employment in a London law firm, Dipti brings over two decades of experience as an Employment Lawyer, advising boards, senior leaders and organisations on governance, people strategy, organisational culture and workforce risk. Prior to this role, Dipti served as Sole Legal Counsel at Barnardo’s, where she gained extensive experience in charity governance, safeguarding and reputational risk management.

Throughout her career, Dipti has been passionate about promoting fairness, inclusion and equal access to opportunity. Her work with employer clients includes encouraging the development of equality initiatives for underrepresented groups and helping to build stronger, more sustainable and representative workplaces. She is also committed to supporting social mobility through mentoring young people, helping them develop the confidence, skills and networks needed to succeed.

ReachOut’s mission resonates strongly with Dipti’s lived experience and belief in the transformative power of mentorship. She is excited to support an organisation that helps young people build confidence, resilience and character, and provides the opportunities and encouragement that can change the trajectory of a young person’s life.

Emma Jones

Emma Jones is a senior insight and strategy leader with 15 years’ experience helping global organisations navigate growth, change and complex decision-making. She is currently Head of Global Strategic Brand Insights at eBay, where she leads a team working across markets to shape brand, marketing and growth strategy through a deeper understanding of consumers. Previously, she held senior insight and performance roles at Kraft Heinz and Red Bull.
 
Emma brings particular expertise in strategy, impact evaluation and evidence-led decision-making, translating complex information into clear direction for senior leaders.
 
Emma’s connection to ReachOut began in 2018 as a volunteer mentor at Lillian Bayliss Technology School. Over five years, she supported young people to build their confidence and socio-emotional skills and ran career workshops helping students connect their strengths with future aspirations.
 
Having seen first-hand how consistent, structured mentoring can build confidence and broaden young people’s sense of what is possible, Emma is excited to support ReachOut’s next chapter as a Trustee. She brings a combination of frontline experience of ReachOut’s work and strategic leadership and evaluation expertise, with a strong commitment to widening opportunity for young people.

Simon Millard

Simon’s career spans more than 30 years across commercial and charity-sector leadership roles in FMCG, food, retail, data and insight. He has worked with major retailers and brands, and has served as Food Commercial Director at FareShare and Chief Partnerships Officer at Pennies, developing partnerships and income opportunities that delivered social impact. Simon is also Co-Chair of Home-Start Berkshire East and a trustee of Childnet and the League of Friends of Berkshire Hospitals. He brings a practical understanding of how commercial experience, strong partnerships and good governance can help charities increase their reach and impact.
 
Simon joined ReachOut because of the opportunity to help young people build the confidence, resilience and relationships they need to thrive. He is particularly pleased to contribute his commercial, partnership and charity-governance experience to support ReachOut’s continued impact.
 
 
 
 
 
 

Sophie Wakelin

Sophie is a senior leader with more than 20 years of international experience in the energy sector, including senior roles at Shell across multiple countries in operations, safety and sustainability. She has led complex, highly regulated businesses with accountability for performance, governance and organisational change. She brings deep expertise in operational oversight, risk and assurance alongside experience as a leadership coach. The capabilities and outcomes Reach Out seeks to strengthen including — trust, empathy, innovation and problem solving — are the same qualities at the heart of effective safety leadership, which Sophie has championed throughout her career. Having seen teams and business performance transformed by developing these behaviours, she recognises the same potential in Reach Out’s work with young people aged 9–14, particularly those whose opportunities are constrained by circumstance. She is energised by Reach Out’s mission to help children bring their whole selves to school and unlock a new sense of possibility, confidence and ambition.
 
Sophie also serves on the Board of Thames Reach, a London charity committed to ending rough sleeping.
 
 
 
 
 
 

JOIN Our Team

By joining ReachOut, you’ll become part of a fun, tight-knit, supportive team where you’ll constantly be progressing and learning, whilst making a difference to the young people we work with.

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CASE STUDY

“At first, I was really hesitant to take on the Project Leader role, despite having mentored with ReachOut. However, with the support of the team I’ve really developed my skills. For example, at the Mentee Graduation, I stood up in front of 200 people and presented an award which is something I would never ever have been able to have done before, and isn’t an opportunity I could gain in my other situations.”

Amy McCutcheon, Project Leader at ReachOut Academy, Dean Trust Ardwick, Manchester.

CASE STUDY 03

“Being able to spend the summer working at Rede Partners, was an amazing experience. Whether it was working in HR or Finance, I learned so much about the world of private equity, made great connections with fantastic people and I got to learn first-hand what it would be like to work there! I really believe that I can go onto build the career I want now I’ve been a part for a workplace for real”

Victor Adekunle, 18 years old, ReachOut Ambassador, London

CASE STUDY 02

“When I first my mentee, she was very reluctant to participate in the sessions. Now, I see a completely different person! Her confidence has grown and she is happy to join in! She still has some self-doubt when it comes to academic work, but that’s what I hope to help her overcome, because she is a very bright person!

Through mentoring, I’ve learnt I’m a lot more patient than I realised. There will be days where she refuses to participate and those are the days that I really see the importance of the character strengths, for both the mentees and the mentors. It also makes it easier for the mentee to understand the character strengths, when I use them myself”

Myrtle, ReachOut Club mentor at Tufnell Primary School, London

CASE STUDY 01

“There are more distractions than ever outside of school, and the commitment of our students to attend ReachOut sessions is testament to the value they place on the relationships they foster there, and the challenge and enjoyment they provide.

ReachOut’s focus on communication skills and character development has become an important aspect of our provision of support for these students. The opportunity to relate to a positive role- model other than their usual teachers is key to the programme’s impact, and the evidence of this has been seen in the students’ attendance, resilience and to their overall progress across all the subjects in the school.”

Thomas Janvrin, Assistant Vice Principal at the Petchey Academy London