ReachOut Volunteer and Workshop Officer - Manchester

Job Title: Volunteer and Workshop Officer Manchester
Contract: Fixed Term - 12 months (probationary period of 6 months)
Working Hours: 9.00am – 5.30pm Monday to Friday (or 12.30pm - 9.00pm when required for training or recruitment events)
Location: Based in Manchester Office, training delivery in various locations across Greater Manchester and Liverpool
Salary: £20,400 to £23,460 (depending on experience)
Holidays: 27 days per year
Start date: 7th January 2019


ReachOut supports young people from disadvantaged areas to develop character and improve Maths and English skills through one-to-one mentoring from positive volunteer role models. The Volunteer and Workshop Officer will play a key role in recruiting and supporting volunteers from the local community. They will also organise and facilitate workplace experience visits for the young people to attend, with volunteers from the local business. These are workshops where the young people meet volunteers from the world of work and together solve a problem and learn about a variety of jobs.

Find out what it's like to work at ReachOut by clicking here.

Job Description

    • Coordinate and create a dynamic ReachOut presence at recruitment events such as freshers fairs, volunteering fairs, corporate events
    • Build positive relationships with universities, colleges, volunteer centres, corporates etc. to ensure ReachOut opportunities are being advertised as widely as possible
    • Carry out DBS and reference checks on all volunteer mentors
    • Co-ordinate and deliver mentor and safeguarding training
    • Day to day management and support of volunteers including responding to all potential volunteer enquiries in a timely manner
    • Update and use ReachOut’s database of mentors (Salesforce) and any other database/volunteer management tools
    • Develop university societies including organising and attending volunteer socials to foster the ReachOut community
    • Develop a range of workshops to be delivered with young people and volunteers in a variety of businesses.
    • Co-ordinate a schedule of workshops to ensure each project is allocated two workshops over the course of the year.
    • Attend and deliver workshops to young people and volunteers.
    • Any other duties as required by ReachOut
    • To act in a manner that is in keeping with ReachOut’s values.

    Person Specification

    • Belief in the ReachOut mission and passionate about our character building agenda
    • Experience in planning and delivering activities with groups of young people in the range of 9-16 years old
    • Exceptional planning and organisation skills
    • Presentation and training skills
    • Experience of working with volunteers (desirable)
    • Experience in events management (desirable)
    • A degree or relevant experience
    • Proficient IT skills, including use of Microsoft Office programmes
    • Effective teamwork skills
    • Good communicator: orally and in writing
    • Proactive and can use initiative and find solutions to problems
    • Has the ability to adapt and learn
    • Positive, enthusiastic and adopts a “can do” mentality
    • Can work flexible hours when necessary
    • Willing to travel to various locations in Greater Manchester and Liverpool to facilitate workshops and support volunteer recruitment
    • Willing to travel to our London Office on occasion and stay overnight if required

    To apply for this role please send your CV and a cover letter outlining why you are applying for the role and how you meet the person specification to Kevin McCarthy at [email protected]. Please quote VO-MCR-18 in the subject line.

    The deadline for applications is the 14th December 2018. Please note, we will be reviewing applications and holding interviews on a rolling basis so you are advised to apply early. Interviews will be held the week commencing the 17th of December.

    Please note, if you are a successful candidate you will be required to undergo an enhanced criminal records check with the Disclosure and Barring Service. ReachOut will cover the cost of the check and guide you through the process. All staff have a responsibility to safeguard and promote the welfare of children and adults. The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.