ReachOut VOlunteer Journey

Stage One - Set Up


We are so excited to have you join us!

In this stage, we will walk you through everything you need to do in order to get set up for mentoring with us.  

You can download your Volunteer Journey Checklist here – please bookmark it so that you can follow along the journey and keep track of where you are up to.

What do I have to do?

Please click on the steps below to find out what you need to do next.

Good news – if you are on this page, this means that you have successfully signed up on the website, so you can cross this task off your to-do list!

The most exciting part of this stage! Please click here to view our available mentoring projects along with their dates, times, locations and details.

This does not directly sign you up to a mentoring project – instead, you will be asked for your top 3 choices, so that a member of the Volunteer Team can allocate you to a project based on availability of spaces.

Follow the instructions on the form to submit your preferences.

This e-learning will give you a background into ReachOut & safeguarding. Safeguarding young people is everyone’s responsibility, and as you will be working directly with our mentees it is really important that you familiarise yourself with the concept, and know exactly what to do if you are ever concerned about a young person.

Click here to access your Safeguarding e-learning.

You will not be able to progress onto the next stage until you have completed this!

This is an optional step that helps us identify any areas in our recruitment and onboarding we need to work on.

You can complete the form by clicking here.

You’ll need your unique contact ID code for this (a combination of 15 letters & numbers starting with 003), which you will have received in the email that brought you to this page.

WHat Happens Next?

The Volunteer Team will view your project preferences & will allocate a project to you. Please note that your assignment to this project will be provisional – this means that you may be added to this mentoring project provided that you complete all of your onboarding admin in full and that spaces on your chosen project are available. 

You will receive an email & text inviting you to the next stage of the journey, which is all about learning. Please get started with the next stage as soon as you receive the invitation from us! 

Need any help?

If you’re having any trouble with this stage of your volunteer journey, or if you have any other questions, please contact your Volunteer Officer. 

Alice McGill
07379 096453

North West (Manchester & Liverpool):
Sia Kampouri

Meet Alice and Sia, our Volunteer Officers

Alice McGILL

Senior Volunteer Officer, London

Sia Kampouri

Volunteer Officer, North West

“Hello, we’re Alice and Sia, ReachOut’s Volunteer Officers. Our role at ReachOut is to support you throughout your time as a volunteer mentor.  Volunteering as a mentor to a young person is a fantastic way to make a difference and give back to your community, and you’ll be part of our brilliant community of volunteers. If you have any questions at all, please don’t hesitate to get in touch!”

“My mentor helped me a lot because when I tried to say something I couldn’t express it, but he told me that I could try and keep trying, even if I get it wrong, so that I can express myself better.”

Rawan, ReachOut Mentee

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“At first, I was really hesitant to take on the Project Leader role, despite having mentored with ReachOut. However, with the support of the team I’ve really developed my skills. For example, at the Mentee Graduation, I stood up in front of 200 people and presented an award which is something I would never ever have been able to have done before, and isn’t an opportunity I could gain in my other situations.”

Amy McCutcheon, Project Leader at ReachOut Academy, Dean Trust Ardwick, Manchester.


“Being able to spend the summer working at Rede Partners, was an amazing experience. Whether it was working in HR or Finance, I learned so much about the world of private equity, made great connections with fantastic people and I got to learn first-hand what it would be like to work there! I really believe that I can go onto build the career I want now I’ve been a part for a workplace for real”

Victor Adekunle, 18 years old, ReachOut Ambassador, London


“When I first my mentee, she was very reluctant to participate in the sessions. Now, I see a completely different person! Her confidence has grown and she is happy to join in! She still has some self-doubt when it comes to academic work, but that’s what I hope to help her overcome, because she is a very bright person!

Through mentoring, I’ve learnt I’m a lot more patient than I realised. There will be days where she refuses to participate and those are the days that I really see the importance of the character strengths, for both the mentees and the mentors. It also makes it easier for the mentee to understand the character strengths, when I use them myself”

Myrtle, ReachOut Club mentor at Tufnell Primary School, London


“There are more distractions than ever outside of school, and the commitment of our students to attend ReachOut sessions is testament to the value they place on the relationships they foster there, and the challenge and enjoyment they provide.

ReachOut’s focus on communication skills and character development has become an important aspect of our provision of support for these students. The opportunity to relate to a positive role- model other than their usual teachers is key to the programme’s impact, and the evidence of this has been seen in the students’ attendance, resilience and to their overall progress across all the subjects in the school.”

Thomas Janvrin, Assistant Vice Principal at the Petchey Academy London