ReachOut VOlunteer Journey

Stage Two - Learning

Stage One / Stage Two 

Well done on completing the first stage of your Volunteer Journey!

Its time to learn! In this stage, we’ll help you get all the knowledge you need so that you can become an amazing mentor and feel confident in your abilities. 

Remember, you can download your volunteer journey checklist here to keep track of where you are in the process. 

What do I have to do?

You will have received a personalised link to do this in the email that brought you to this page. Please follow the link and choose a date & time for your Mentor Training. Remember to add your Mentor Training date into your calendar so that you don’t forget!

A helpful guide on how to do this can be found here.

If you already have a DBS certificate, you can check if this is valid for volunteering with us here.

You will have received a personalised link for submitting your references in an email, so follow that link in order to do this. Guidance on the type of references needed is provided on the link itself.

Once you fill in this form, your referees will receive an email from us asking them to provide a reference for you. We are happy to accept references from referees outside of the UK as long as they complete the form in English.

Training lasts for 2 hours and it is a wonderful way for you to meet other mentors and practice your skills in a safe environment. Please aim to fill in your DBS application & references before you come to your mentor training.

 You will not be able to progress onto the next stage until you have completed this!

WHat Happens Next?

After you attend your Mentor Training, you will receive an email & text inviting you to the third and final stage of the journey – meeting the team.

Please get started with the next stage as soon as you receive the invitation from us.

Need any help?

If you’re having any trouble with this stage of your volunteer journey, or if you have any other questions, please contact your Volunteer Officer. 

Alice McGill
07379 096453

North West (Manchester & Liverpool):
Sia Kampouri

Meet Alice and Sia, our Volunteer Officers

Alice McGILL

Senior Volunteer Officer, London

Sia Kampouri

Volunteer Officer, North West

“Hello, we’re Alice and Sia, ReachOut’s Volunteer Officers. Our role at ReachOut is to support you throughout your time as a volunteer mentor.  Volunteering as a mentor to a young person is a fantastic way to make a difference and give back to your community, and you’ll be part of our brilliant community of volunteers. If you have any questions at all, please don’t hesitate to get in touch!”

“Being at ReachOut gave me skills that I didn‘t know I had in me and put me on a trajectory that I probably never saw myself getting on.”

ReachOut Mentor

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“At first, I was really hesitant to take on the Project Leader role, despite having mentored with ReachOut. However, with the support of the team I’ve really developed my skills. For example, at the Mentee Graduation, I stood up in front of 200 people and presented an award which is something I would never ever have been able to have done before, and isn’t an opportunity I could gain in my other situations.”

Amy McCutcheon, Project Leader at ReachOut Academy, Dean Trust Ardwick, Manchester.


“Being able to spend the summer working at Rede Partners, was an amazing experience. Whether it was working in HR or Finance, I learned so much about the world of private equity, made great connections with fantastic people and I got to learn first-hand what it would be like to work there! I really believe that I can go onto build the career I want now I’ve been a part for a workplace for real”

Victor Adekunle, 18 years old, ReachOut Ambassador, London


“When I first my mentee, she was very reluctant to participate in the sessions. Now, I see a completely different person! Her confidence has grown and she is happy to join in! She still has some self-doubt when it comes to academic work, but that’s what I hope to help her overcome, because she is a very bright person!

Through mentoring, I’ve learnt I’m a lot more patient than I realised. There will be days where she refuses to participate and those are the days that I really see the importance of the character strengths, for both the mentees and the mentors. It also makes it easier for the mentee to understand the character strengths, when I use them myself”

Myrtle, ReachOut Club mentor at Tufnell Primary School, London


“There are more distractions than ever outside of school, and the commitment of our students to attend ReachOut sessions is testament to the value they place on the relationships they foster there, and the challenge and enjoyment they provide.

ReachOut’s focus on communication skills and character development has become an important aspect of our provision of support for these students. The opportunity to relate to a positive role- model other than their usual teachers is key to the programme’s impact, and the evidence of this has been seen in the students’ attendance, resilience and to their overall progress across all the subjects in the school.”

Thomas Janvrin, Assistant Vice Principal at the Petchey Academy London